Programme Review and Quality Enhancement
OVERVIEW OF QUALITY ASSURANCE MONITORING AND ENHANCEMENT
Our approach to Quality Assurance Monitoring and Enhancement is focused on leveraging stakeholder feedback to drive continuous improvement in programme quality, relevance, and outcome-based delivery. By actively integrating input from internal and external stakeholders, we ensure our programmes remain aligned with the evolving needs of students and industry, enhancing the educational experience and outcomes.
Upholding Academic Standards.
Each year, Faculties and Centres conduct comprehensive programme reviews, supported by the online Information Management System that consolidates diverse feedback sources. The Programme Board of Studies (Departmental and Interdisciplinary) leads the review process, with outcomes submitted to the Faculty Board, Quality Assurance Office, Teaching and Research Committee, and Senate for approval. Faculty/Centre QA Teams (FQAT/CQAT) play a vital oversight role, working in close collaboration with Deans and Heads of Departments to provide critical support to ensure all feedback, data, and insights are analyzed and incorporated into programmes. This collaborative approach ensures that:
- Feedback from Online Student Reports, student data metrics (completion, progression, pass rates, GPAs, internship and placement success, post-graduation outcome) and insights from Student-Staff Liaison Committees (SSLCs) are thoroughly reviewed and actioned on a semester basis.
- Outcomes from Graduate Tracer Studies (GTS) and employer input—gathered through Training Needs Analysis, Industrial Placements, Professional Networking, and Employers’ Needs Surveys (ENS)—inform program relevancy and alignment with industry standards.
- Staff reflections on curriculum, teaching methods, and Examination Board outcomes are systematically evaluated and integrated.
Feedback from External Examiners serves as a critical benchmark, aligning our programmes with international research standards and best practices. With the support of Heads of Departments, FQAT/CQAT teams ensure that these external insights are incorporated into programme reviews, and feedback is reported to the External Examiner to close the loop thus fostering continuous improvement, maintaining the integrity of qualifications, and preparing graduates for global competitiveness. The Quality Assurance Office provides further support to reinforce this oversight, A summary of External Examiners' reports is reviewed annually by the Senate and Council and is accessible to the public.
FQAT Teams and Heads of Departments play a crucial role in ensuring the efficient use of the university’s online system for the annual submission of digitised Programme Monitoring Reports (PMR). This Information Management System (IMS) enables detailed statistical tracking of student performance, progression, and graduation trends, providing essential data to guide curriculum improvements, support data-driven enhancements, uphold quality standards, and meet accreditation requirements.
Student Feedback Questionnaires
- General Information (Brochure)
- Annex 1 - Faculty SFQ for Lectures/ Practicals/ Tutorials/ Continuous Assessment (Restricted Access)
- Annex 2 – SFQ for Dissertation/ Project for Final Year Students (Restricted Access)
- Annex 3 – SFQ for Placement/ Residential Seminars (Restricted Access)
- Annex 4 - SFQ for Doctor of Medicine (MD) Programme - Lectures/ Practicals/ Tutorials/ Continuous Assessment (Restricted Access)
- Annex 5 - SFQ for Masters Medicine (M1) Programme - Lectures/ Practicals/ Tutorials/ Continuous Assessment (Restricted Access)
- SFQ for CILL (Restricted Access)
Mechanism to address the Student Feedback Questionnaire (SFQ) Report
- Policy to address the Student Feedback Questionnaire (SFQ) Report
- Annex 1:
Module Monitoring Report (Digitised)
Module Monitoring Report (Manual) - Annex 2: Quality Assurance Platform Access Rights Matrix (Restricted Access)
- Annex 3: Flowchart for the Mechanism to Address the SFQ Reports (Restricted Access)
- Annex 4: Guidelines for Accessing to the CITS’ existing Platforms (IMPS, Horizon & QA) and Filling of the MMRs and PMRs (Restricted Access)
Programme Monitoring (Restricted Access):
- Digitised Programme Monitoring Report (PMR) Word | PDF
- Board of Studies Report Template:
- Annex 1 - New Programme Word (Restricted) | PDF (Open)
- Annex 2 - Under Review Annual Review Word (Restricted) | PDF (Open)
- Programme Evaluation Form
- Failure Mode Analysis:
Enhancement of Academic Standards
Institutional Review (Restricted Access)
- Second Cycle Quality Audit 2012
- Self-Evaluation Report 2018
- Third Cycle Quality Audit 2018
- Senate Follow-Up Reports on Third Cycle Audit